Knowledge base
Org-scoped corpus. Ingest from manual uploads or website crawls; the end-user query view reads from this index only.
Articles indexed
42
26 uploads · 16 crawled
Sources
7
4 active crawls
Queries (30d)
312
68% answered · 32% "I don't know"
Storage
38 MB
limit 5 GB
| Title | Source | Scope | Tokens | Status | Updated | |
|---|---|---|---|---|---|---|
| Grace House — Building Rules Pets, after-hours, lift use, etc. | upload (PDF) | Grace House | 4.2k | indexed | 2 weeks ago | Preview |
| Daikin VRV operating manual | crawl daikin.com.au | Org-wide | 28.4k | indexed | yesterday | Preview |
| Grace House — Fire evacuation plan | upload (PDF) | Grace House | 1.6k | indexed | last month | Preview |
| Oxford St — Access card policy | upload (DOCX) | Oxford Street | 0.9k | processing | 2 min ago | — |
| Schindler lift troubleshooting | crawl schindler.com.au/support | Org-wide | — | failed · 403 | 1h ago | Retry |
Sources are the ingestion roots. Adding a crawl URL pulls in everything underneath; uploads add a single file.
| Source | Type | Scope | Articles | Last refresh | Schedule | |
|---|---|---|---|---|---|---|
| Grace House operations manual.pdf | upload (PDF) | Grace House | 1 | 2 weeks ago | — | Re-index · Delete |
| daikin.com.au/docs/ac/ | crawl | Org-wide | 14 | yesterday | weekly | Re-crawl · Schedule · Delete |
| schindler.com.au/support | crawl | Org-wide | 0 | 1h ago 403 | weekly | Re-crawl · Delete |
| Grace House — fire evac plan.pdf | upload (PDF) | Grace House | 1 | last month | — | Re-index · Delete |
| www.austfire.com.au/regs | crawl | Org-wide | 9 | 3 days ago | monthly | Re-crawl · Delete |
| building-rules.zip | upload (ZIP) | Org-wide | 16 | 5 days ago | — | Re-index · Delete |
Test the RAG end-to-end as a chosen persona would see it — same retrieval, same guard-rails. Queries here aren't logged for users.
Recent test queries
| Query | Answer source | Score | Outcome |
|---|---|---|---|
| Where is the fire evac plan? | Grace House — Fire evacuation plan.pdf | 0.88 | answered |
| How do I fix the broken AC? | daikin.com.au/docs/ac/vrv | 0.76 | answered · suggested ticket |
| What's the rent on Lot 14? | — | — | I don't know (out of corpus) |
Indexing
| Embedding model | text-embedding-3-large · 1536d |
| Chunk size | 800 tokens · 100 overlap |
| Re-crawl frequency (default) | weekly |
| File types accepted | PDF, DOCX, MD, TXT, HTML, ZIP |
Guardrails
| Out-of-corpus behaviour | Reply "I don't know" — never invent. |
| Decision making | Disabled. AI can describe, summarise, cite — not decide. |
| Auto-ticket suggestion | On — a query implying a fault offers to create a ticket with pre-filled category & description. |
| Scope | Strictly org-scoped — never returns content from other orgs. |
Retention
Source documents are stored alongside the embeddings. Deleting a source removes its articles from the index within the next 5 minutes.