Knowledge base

Org-scoped corpus. Ingest from manual uploads or website crawls; the end-user query view reads from this index only.

Articles indexed
42
26 uploads · 16 crawled
Sources
7
4 active crawls
Queries (30d)
312
68% answered · 32% "I don't know"
Storage
38 MB
limit 5 GB
TitleSourceScopeTokensStatusUpdated
Grace House — Building Rules
Pets, after-hours, lift use, etc.
upload (PDF)Grace House4.2kindexed2 weeks agoPreview
Daikin VRV operating manualcrawl
daikin.com.au
Org-wide28.4kindexedyesterdayPreview
Grace House — Fire evacuation planupload (PDF)Grace House1.6kindexedlast monthPreview
Oxford St — Access card policyupload (DOCX)Oxford Street0.9kprocessing2 min ago
Schindler lift troubleshootingcrawl
schindler.com.au/support
Org-widefailed · 4031h agoRetry

Sources are the ingestion roots. Adding a crawl URL pulls in everything underneath; uploads add a single file.

SourceTypeScopeArticlesLast refreshSchedule
Grace House operations manual.pdfupload (PDF)Grace House12 weeks agoRe-index · Delete
daikin.com.au/docs/ac/crawlOrg-wide14yesterdayweeklyRe-crawl · Schedule · Delete
schindler.com.au/supportcrawlOrg-wide01h ago 403weeklyRe-crawl · Delete
Grace House — fire evac plan.pdfupload (PDF)Grace House1last monthRe-index · Delete
www.austfire.com.au/regscrawlOrg-wide93 days agomonthlyRe-crawl · Delete
building-rules.zipupload (ZIP)Org-wide165 days agoRe-index · Delete

Test the RAG end-to-end as a chosen persona would see it — same retrieval, same guard-rails. Queries here aren't logged for users.

Recent test queries

QueryAnswer sourceScoreOutcome
Where is the fire evac plan?Grace House — Fire evacuation plan.pdf0.88answered
How do I fix the broken AC?daikin.com.au/docs/ac/vrv0.76answered · suggested ticket
What's the rent on Lot 14?I don't know (out of corpus)

Indexing

Embedding modeltext-embedding-3-large · 1536d
Chunk size800 tokens · 100 overlap
Re-crawl frequency (default)weekly
File types acceptedPDF, DOCX, MD, TXT, HTML, ZIP

Guardrails

Out-of-corpus behaviourReply "I don't know" — never invent.
Decision makingDisabled. AI can describe, summarise, cite — not decide.
Auto-ticket suggestionOn — a query implying a fault offers to create a ticket with pre-filled category & description.
ScopeStrictly org-scoped — never returns content from other orgs.
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Page size

Retention

Source documents are stored alongside the embeddings. Deleting a source removes its articles from the index within the next 5 minutes.