Commercial SafeAsset Compliance
Hutchinson Holdings
Contractor service · case open

Waste collection · Waterloo One.

JJ Richards · weekly Wed · bin room & loading dock · scope set 01 Aug 2025
‹ All services Edit service Replace contractor →
Account cancelled · 31 days overdue · tenant complaint filed Friday
CASE-WAS-WAT-09 · opened 4 d ago
Last successful visit
04 Apr
Days overdue
32
Tenant reports
3
FY26 spend (recoverable)
$8,640
Overview Visit log Invoices & reconciliation Linked tenant reports Documents Activity
Service details
scope · cadence · rate
Service type
Waste collection · municipal + recyclables
Building
Waterloo One · 42 Wellington St
Frequency
Weekly · Wednesday · 04:00–07:00 window
Scope
Bin room · loading dock · 4 × 660 L general · 2 × 240 L recycle
Rate basis
Fixed per visit · $320 + GST
Contract dates
01 Aug 2025 → no end (rolling 12 mo)
Recoverable from tenants
Yes · pro-rata across 9 tenancies
Last verified contractor docs
Public Liability lapsed 31 Mar

Case timeline

06 May 09:24 today
Tenant report filed · Vesper & Ko
"Bin room is overflowing again — third week running. Smell is reaching Level 2." · routed here from public report form
02 May 11:14
Case opened by missed-attendance watcher
No sign-in within the weekly window for the 4th consecutive week · service flipped to overdue
01 May 16:30
Notification sent to JJ Richards (no response)
Auto-email + SMS to contractor admin contact · email bounced (mailbox full) · SMS delivered
25 Apr 02:14
Insurance lapse detected
Public Liability policy auto-flagged as expired (31 Mar) · contractor would have been blocked at next visit anyway
04 Apr 06:18
Last successful visit
2 workers · 1 h 42 m on site · $320 invoiced (reconciled · paid 11 Apr)

Recent invoices & reconciliation

INV-0461204 Apr · 1 h 42 m on site
$320.00
Reconciled Open
INV-0448927 Mar · 1 h 51 m on site
$320.00
Reconciled Open
INV-0436120 Mar · billed 2 h · on-site 1 h 33 m
$420.00
Variance $100 Review
+ Open replacement RFQ Notify contractor again Mark resolved (with note) Pause service (no notify)