Incidents
All open and recent incidents across buildings you are assigned to. Each row shows the resolved playbook, its current step, and the next escalation timer.
| Raised | Building / lot | Category | Summary | Playbook | State | Next escalation | |
|---|---|---|---|---|---|---|---|
| 10:14 | Grace House · L14 | cleaning | Water spill on the floor | Water spill | step 1 pending | 22 min | Open |
| 09:02 | Oxford St | access | Access card not working — Acme Legal staff | Access cards (Oxford) | in_progress | — | Open |
| yesterday | Grace House | HVAC | AC blowing at desks · 4N | HVAC default | assigned | — | Open |
| 2 days ago | St Johns | welfare | Rough sleeper in porch — police already attended | — | resolved | — | View |
| 3 days ago | Grace House | lighting | Common-area light out · L7 lift lobby | Lighting default | closed | — | View |